Policyholders: Frequently Asked Questions

We are here to help you every step of the way! Get answers to your frequently asked questions.




Policyowner Forms

Senior Life Insurance Company has been in business since 1970, and it has always been very important to us that our policyholders understand all details of their policies. Below are two lists of some of the more frequently asked questions that we receive from our policyholders and from prospective clients interested in our products.

If you do not find the answer to your question below, please contact us at info@srlife.net. Thank you for putting your trust in Senior Life.

Prepared by the National Association of Insurance Commissioners

Current Policyholder FAQs

If your policy builds cash value and this value has accumulated, it may be borrowed. Please see your policy for details.

Yes. You can add additional coverage at any age up to age 85. Issuance may depend on your answers to a few health questions.

The policyowner may call (877) 777-8808 and provide the policy number along with your old and new addresses or send a written request which includes the same information to Senior Life.

You can use our online claim form to report a death. If you need assistance, please call our Claims Department toll free at (877) 777-8808, and one of our claims representatives will guide you through the process.

It is important that you call us as soon as you change banks and receive your new account information. All you will need to do is simply give us a call, and we will be happy to record your new information as long as your policy is current. You can reach us at (877) 777-8808.

You can call us toll free at (877) 777-8808. You can also click here to find out more about our Whole Life Policies and click here to find out more about our Term Life Policies.

Only the policyowner can discuss matters regarding their policy with us.*

*Those who have power of attorney from the policyowner may also be privy to this information.

The policyowner can contact us, and we will send you a duplicate. You can call us at (877) 777-8808 or email your request to info@srlife.net.

Please call us toll free at (877) 777-8808 or email us at info@srlife.net.

Please note that only a policyowner may change the ownership of a policy. You can find our Transfer of Ownership form by visiting our policyholder forms page. All requests to change ownership of a policy must be notarized and submitted in writing in its original form.

Current Policyholder FAQs

Life insurance will provide a cash death benefit that your selected beneficiary or beneficiaries can use for whatever they choose.

Yes. Even those with health conditions may still be eligible for coverage under Senior Life Insurance Company policies.

Premium rates for life insurance are typically based on factors such as age, sex, height, weight, and health status including tobacco/nicotine use. The type of policy you purchase will also affect the amount of the premium. Please contact us at (877) 777-8808 for a premium quote.

This is a person or other party designated to receive life insurance proceeds upon the death of the insured. The beneficiary is named when a policy is taken out and can be changed at the request of the policyowner.

Your policy may only be cancelled by the company for non-payment of premiums. It is important to make sure funds for payment are always readily available to ensure coverage for your family.

The designated beneficiary will receive your death benefit.

Please call us toll free at (877) 777-8808 or email us at info@srlife.net.